1111bid's Privacy Policy — Your data is safe with us

1111bid is a trusted online Sports Betting platform for users in Bangladesh. Protecting your privacy is not just a legal obligation for us — it is a core responsibility. This Privacy Policy clearly explains what information we collect when you use 1111bid, why we collect it, how it is stored, and what rights you have.

This Privacy Policy Terms & ConditionsRead alongside this to get a clear, complete understanding of 1111bid's full legal framework.

1 Information We Collect

When you create an account on 1111bid, place bets, or use our services, we collect certain necessary information. This data falls into three main categories.

1.1 Personal Identity Information

Information you provide at the time of registration includes:

• Full name (as shown on national ID)
• Email address and mobile number
• Date of birth (for age verification)
• Current address
• National ID card or passport copy for KYC verification

1.2 Financial Transaction Data

For payment and withdrawal processing, we collect:

• Mobile banking number (bKash, Nagad, Rocket)
• Transaction history — deposits, withdrawals, and bet amounts
• Crypto wallet address (for USDT users)

Important: We never collect or ask for your mobile banking PIN or password.

1.3 Technical & Usage Information

Information collected automatically when you browse our platform:

• IP address and device type
• Browser and operating system information
• Login times, pages visited, and click activity
• Cookies & Session Data

Data Type	Reason for Collection	Retention Period
Personal Identity	Account Verification & KYC	5 years after account closure
Financial Transactions	Payments & Fraud Prevention	7 years as required by law
Betting History	Account Activity & Dispute Resolution	3 years after account closure
Technical Logs	Security & System Improvements	90 days
Cookie Data	User Experience Improvement	End of session or maximum 1 year

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2 Purpose of Data Collection

1111bid collects your information only for specific, necessary purposes. We never collect data beyond what is required. Below is a detailed breakdown of how we use your information.

2.1 Service Operations

Your information is needed to create and manage your account, process bets, complete payments and withdrawals, and track your betting history and balance. This data is essential to the core operations of 1111bid.

2.2 Security & Fraud Prevention

We analyze data to detect unauthorized account access, prevent money laundering, stop bonus abuse, and flag suspicious activity. Keeping your account secure is our top priority.

2.3 Customer Support

When you contact our support team, we need your account information to resolve your issue quickly. Conversation history is retained so you do not have to repeat yourself on follow-up contacts.

2.4 Legal Obligations

Certain information must be retained to comply with applicable laws and regulations. We may be required by law to disclose data in response to a court order or government investigation.

2.5 Service Improvement

We analyze user behavior to continuously improve the platform experience. This analysis is fully anonymized — no personal data is used directly.

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3 Data Retention & Security

1111bid follows the highest industry standards to protect your data. Our security operates across multiple layers, so that even if one layer fails, your information remains protected.

• Encryption: All stored data is secured with AES-256 encryption. Data in transit is encrypted using TLS 1.3.
• Access Control: Only authorized personnel can access specific data. Every access is logged.
• Server Security: Our servers are hosted in secure data centers with 24/7 security monitoring.
• Regular Audits: Third-party security experts regularly audit our systems.
• Backup: Regular data backups are performed to prevent data loss in the event of a technical failure.

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4 Sharing Information with Third Parties

1111bid does not sell your data. However, limited information may be shared with trusted partners in specific circumstances.

4.1 When Information Is Shared

• Payment Processing: Payment gateways such as bKash, Nagad, and Rocket receive the information needed to complete transactions. They handle this data in accordance with their own privacy policies.
• Fraud Prevention: Fraud detection service providers may receive limited data for risk analysis purposes.
• Legal Claims: We are legally required to share information in response to a court order or a valid request from a government authority.
• Business Transfers: If 1111bid ever merges with another organization, users will be notified in advance.

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5 Cookie Policy

Cookies are small text files stored in your browser. 1111bid uses cookies to enhance your browsing experience and improve platform performance.

5.1 Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure security. Without these, the platform will not function properly.
• Performance Cookies: To analyze page loading speed and overall platform performance.
• Functionality Cookies: To remember your preferred language and settings.
• Analytics Cookies: To analyze user behavior and improve our services.

5.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent login and certain core features from working.

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6 Your Rights

Every registered user on 1111bid has the following rights regarding their personal data.

• Right to Access: You have the right to know what information we hold about you. Submit a request to support and we will provide your data within 30 days.
• Right to Rectification: If any of your stored information is incorrect, you can request a correction at any time.
• Right to Erasure: Upon account closure, you may request deletion of any data that is not required to be retained under legal obligations.
• Right to Restrict Processing: You can request that we restrict the use of your information for specific purposes.
• Right to Data Portability: You can request a download of your information in a standard, portable format.
• Right to Object: You may object to certain types of data processing.

To exercise any of these rights support@1111bid.appto email us. We will respond within 30 business days.

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7 Privacy of Minors

1111bid is strictly prohibited for anyone under 18. We do not knowingly collect data from minors. Age verification is mandatory at registration, and KYC documents are checked in any suspicious cases.

If we become aware that a minor has created an account, that account will be closed immediately and all collected data will be deleted. If a parent or guardian believes their child is using our platform, please support@1111bid.app, please contact us.

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8 Policy Changes

1111bid reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified in advance via your registered email or through a platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. We encourage you to visit this page regularly. The "Last Updated" date at the top of the page is always kept current.

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9 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our data protection team will respond to your message as promptly as possible.